General terms and conditions.
General terms and conditions Paruzzi B.V.
Branch address: Kreeft 16, 4401 NZ Yerseke (NL)
Chamber of Commerce number: 50372092
Website: www.paruzzi.com
Branch address: Kreeft 16, 4401 NZ Yerseke (NL)
Chamber of Commerce number: 50372092
Website: www.paruzzi.com
This text is a translation of the official Dutch version, and is made available for information purposes only.
Only the Dutch version filed with the Chamber of Commerce is legally valid.
Only the Dutch version filed with the Chamber of Commerce is legally valid.
Article 1 - Definitions
In these general terms and conditions the following definitions apply:
- Vendor: Paruzzi B.V., user of these general terms and con-ditions.
- Customer: the natural or legal person who enters into or (potentially) wishes to enter into an agreement with the Sel-ler.
- Consumer: a natural person acting for purposes other than his business or professional activity.
- Product: any item or service provided by Seller, such as in particular parts of and work on vehicles.
Article 2 - Applicability
1. These terms and conditions apply to all offers, quotations, deliveries and agreements of and with vendor.
2. Only deviations from these general terms and conditions agreed upon in writing are binding.
3. A provision in the offer or in an offer/quotation of vendor takes precedence over a conflicting provision in these ge-neral terms and conditions.
4. If a provision of these General Terms and Conditions or a contract between the Seller and Customer is wholly or par-tially invalid or otherwise inapplicable - e.g., void or annul-led - the remaining agreements shall remain in force and an agreement shall apply that comes as close as reasonably possible to the inapplicable agreement in terms of purpose, content and scope and that is valid.
5. Customer's general terms and conditions do not apply to agreements with Seller.
Article 3 - Offer and formation of agreement
1. All offers on the website of vendor and all quotations/offers made by vendor are considered to be non-binding invitati-ons for customer to make an offer and are made subject to availability/stock.
2. Stock information provided by Seller is as up to date as possible. However, if a product ordered by Customer is unexpectedly out of stock, Seller may cancel the order wit-hout being liable for compensation.
3. An agreement between seller and customer is only esta-blished when customer has placed/issued an or-der/assignment which is subsequently confirmed by seller.
4. The deadline for an order/order confirmation is thirty days. Seller has the right not to confirm an order/assignment, with or without giving reasons.
Article 4 - Prices and payment
1. All prices stated on Seller's website and in offers/quotes are in euros and inclusive of VAT, unless otherwise stated.
2. If no price is specified, the price as it is on the day of actual delivery shall apply.
3. Payment shall be made in advance, unless otherwise agreed. If payment by invoice is agreed upon, a payment term of fourteen days after receipt of the invoice shall apply.
4. If Customer has concluded a contract with Seller for work (whether or not in combination with the delivery of parts/materials), Seller shall be entitled to unilaterally incre-ase the price owed by Customer proportionally in the event of purchase price increases due to currency exchange rate changes and increases in factory/import prices with which Seller is confronted after the conclusion of the contract but before the completion of the work.
5. A price for work stated in advance by seller is an estimate, unless explicitly agreed to the contrary in writing. Unless a fixed price for work has been expressly agreed upon, the price may be exceeded by ten percent, giving reason(s). If this is expected to be the case, Customer will be informed immediately. Customer then has the right to dissolve the agreement. If part of the work has already been performed, payment is due for that part.
6. An itemized invoice will be provided for work performed.
7. In case of late payment, customer shall by operation of law immediately owe extrajudicial collection costs.
8. The extrajudicial collection costs amount to fifteen percent of the principal sum due.
9. The previous two paragraphs do not apply to customers who are consumers.
Article 5 - Delivery and transfer of risk
1. Stated delivery, delivery and performance terms are indica-tive and not deadlines, unless expressly agreed otherwise in writing.
2. The deadlines commence at the time the agreement is concluded, provided that all information and/or items requi-red and to be provided by the customer for the execution of the agreement are in the possession of vendor.
3. Seller is not liable for delays by carriers/postal companies.
4. A term of execution for work stated in advance by Seller is an estimate, unless expressly agreed to the contrary in writing. Unless a fixed deadline for work has been expressly agreed upon, the execution period may be exceeded by ten percent, stating reason(s). If this is expected to be the case, Customer will be informed immediately. Customer then has the right to dissolve the agreement. If part of the work has already been performed, payment is due for that part.
5. If a concluded agreement (also) concerns work, in the event of abandonment/delay in the delivery of required items/parts, the specified execution period shall be ex-tended proportionately. The previous article paragraph shall then not apply. If, as a result, the original deadline is expec-ted to be exceeded by more than ninety days, customer may dissolve the agreement. If part of the work has already been carried out, payment is due for that part.
6. The risk in respect of goods to be delivered by Seller shall pass to Customer at the time of delivery to Customer or a third party engaged by it.
7. Transportation of Customer's vehicle or parts thereof to and from the location where work is being performed by Seller shall be at Customer's expense and risk and taken care of by Customer, unless expressly agreed otherwise.
8. If work is carried out on one or more of Customer's items at a location of Seller, Customer shall be liable for storage costs of €30 per day or part thereof for as long as the items are at Seller's premises, commencing on the fifth working day after notification of readiness.
Article 6 - Right of withdrawal (consumers only)
1. If customer is a consumer, he has the right to revoke/cancel a purchase agreement entered into at a distance (e.g. via the Internet, telephone or e-mail) within fourteen days after delivery - the cooling-off period - without giving reasons. Af-ter returning the delivered goods, seller will refund the price paid for them, plus any shipping costs, to customer within fi-ve working days.
2. If Customer exercises the right of withdrawal, the delivered goods must be returned to Seller within fourteen days unused, undamaged and, as far as possible, in their original packaging.
3. There is no right of withdrawal for customized products.
4. For electronic parts with opened packaging or without packaging, no right of withdrawal applies.
5. Return costs are to be borne by customer. The costs of return shipment are listed on the seller's website. The risk relating to the returned goods will not pass back to vendor until after delivery to vendor.
Article 7 - Conformity
1. Non-conformity and (other) complaints must be reported to Seller in writing no later than the seventh day after delivery, failing which Customer's rights in this regard shall expire. For non-conformities and (other) complaints that come to light thereafter, non-conformities and (other) complaints must be reported within seven days after the day of disco-very or the day on which the non-conformity could reasona-bly have been discovered, failing which Customer's rights in this regard shall lapse.
2. Buyers who are consumers must report non-conformity and other complaints within fourteen days of the day of discove-ry or, if earlier, the day on which the non-conformity and/or (other) complaint(s) could reasonably have been disco-vered, on pain of forfeiture of Customer's rights in this re-gard.
3. Images, drawings, specification of capacities and other descriptions presented/provided by vendor are as accurate as possible, but minor deviations therefrom are permissible, unless vendor has expressly confirmed the correctness and/or functional suitability thereof or the exact conformity at the request of customer.
Article 8 - Liability
1. Seller shall only be liable for direct damage resulting from non-conformity, intentional acts or omissions, deliberate recklessness and unlawful acts or omissions otherwise, without prejudice to the other provisions of these general terms and conditions and other agreements otherwise.
2. For indirect damage or consequential damage, including loss of income/turnover/profit, Seller shall under no circum-stances be liable.
3. Customer is obliged to indemnify Seller for and compensate Seller for all claims by third parties in connection with the performance of the Agreement, insofar as the law does not preclude such claims from being borne by Customer.
4. If vendor refers to websites or information of third parties, vendor is not responsible for the content of those websites or information.
Article 9 - Security
1. Goods remain the property of vendor until customer has paid in full. Customer may not resell, pledge or process the-se products until ownership has been transferred.
2. If vendor reasonably sees reason to do so, customer shall at vendor's request immediately provide security for all that customer owes or will owe vendor under a current agreement.
Article 10 - Privacy
Seller processes personal data in accordance with the AVG, as included in its privacy statement.
Article 11 - Disputes
1. Complaints can be reported to vendor at the e-mail address that can be found on the website of vendor. Seller always strives for a quick and appropriate solution.
2. Seller handles complaints within fourteen days of receipt.
3. Relations between the seller and the buyer are governed exclusively by Dutch law.
4. Only the Court of Zeeland-West Brabant, location Middel-burg is competent to take cognizance of disputes between vendor and purchaser.
5. There is also the possibility of alternative dispute resolution (ADR). The seller is not affiliated with a specific dispute committee and is not obliged to participate in a procedure via an alternative dispute resolution (ADR), but is open to this in many cases.
Article 12 - Export restrictions and sanctions
The buyer acknowledges and agrees that the products supplied by the seller are subject to applicable export control laws and regulations. The buyer is expressly prohibited from directly or indirectly exporting, reselling, trading, renting or otherwise supplying the products to countries, entities, organisations or persons subject to sanctions, including but not limited to those enforced by the European Union, the United Nations and other relevant international or national authorities. The buyer is obliged to inform themselves of all applicable sanctions lists and export restrictions. For each delivery to a third party, the buyer guarantees that the party in question is not on any of the aforementioned sanctions lists. The buyer indemnifies the seller against all liability, costs, damages, fines and legal costs arising from a breach of this provision. The seller reserves the right to terminate the sales agreement immediately without liability for compensation if the buyer violates this provision. The seller may also suspend or refuse delivery of products if there is a reasonable suspicion that the buyer intends to deliver the products to a sanctioned party.
version 08-2025
In these general terms and conditions the following definitions apply:
- Vendor: Paruzzi B.V., user of these general terms and con-ditions.
- Customer: the natural or legal person who enters into or (potentially) wishes to enter into an agreement with the Sel-ler.
- Consumer: a natural person acting for purposes other than his business or professional activity.
- Product: any item or service provided by Seller, such as in particular parts of and work on vehicles.
Article 2 - Applicability
1. These terms and conditions apply to all offers, quotations, deliveries and agreements of and with vendor.
2. Only deviations from these general terms and conditions agreed upon in writing are binding.
3. A provision in the offer or in an offer/quotation of vendor takes precedence over a conflicting provision in these ge-neral terms and conditions.
4. If a provision of these General Terms and Conditions or a contract between the Seller and Customer is wholly or par-tially invalid or otherwise inapplicable - e.g., void or annul-led - the remaining agreements shall remain in force and an agreement shall apply that comes as close as reasonably possible to the inapplicable agreement in terms of purpose, content and scope and that is valid.
5. Customer's general terms and conditions do not apply to agreements with Seller.
Article 3 - Offer and formation of agreement
1. All offers on the website of vendor and all quotations/offers made by vendor are considered to be non-binding invitati-ons for customer to make an offer and are made subject to availability/stock.
2. Stock information provided by Seller is as up to date as possible. However, if a product ordered by Customer is unexpectedly out of stock, Seller may cancel the order wit-hout being liable for compensation.
3. An agreement between seller and customer is only esta-blished when customer has placed/issued an or-der/assignment which is subsequently confirmed by seller.
4. The deadline for an order/order confirmation is thirty days. Seller has the right not to confirm an order/assignment, with or without giving reasons.
Article 4 - Prices and payment
1. All prices stated on Seller's website and in offers/quotes are in euros and inclusive of VAT, unless otherwise stated.
2. If no price is specified, the price as it is on the day of actual delivery shall apply.
3. Payment shall be made in advance, unless otherwise agreed. If payment by invoice is agreed upon, a payment term of fourteen days after receipt of the invoice shall apply.
4. If Customer has concluded a contract with Seller for work (whether or not in combination with the delivery of parts/materials), Seller shall be entitled to unilaterally incre-ase the price owed by Customer proportionally in the event of purchase price increases due to currency exchange rate changes and increases in factory/import prices with which Seller is confronted after the conclusion of the contract but before the completion of the work.
5. A price for work stated in advance by seller is an estimate, unless explicitly agreed to the contrary in writing. Unless a fixed price for work has been expressly agreed upon, the price may be exceeded by ten percent, giving reason(s). If this is expected to be the case, Customer will be informed immediately. Customer then has the right to dissolve the agreement. If part of the work has already been performed, payment is due for that part.
6. An itemized invoice will be provided for work performed.
7. In case of late payment, customer shall by operation of law immediately owe extrajudicial collection costs.
8. The extrajudicial collection costs amount to fifteen percent of the principal sum due.
9. The previous two paragraphs do not apply to customers who are consumers.
Article 5 - Delivery and transfer of risk
1. Stated delivery, delivery and performance terms are indica-tive and not deadlines, unless expressly agreed otherwise in writing.
2. The deadlines commence at the time the agreement is concluded, provided that all information and/or items requi-red and to be provided by the customer for the execution of the agreement are in the possession of vendor.
3. Seller is not liable for delays by carriers/postal companies.
4. A term of execution for work stated in advance by Seller is an estimate, unless expressly agreed to the contrary in writing. Unless a fixed deadline for work has been expressly agreed upon, the execution period may be exceeded by ten percent, stating reason(s). If this is expected to be the case, Customer will be informed immediately. Customer then has the right to dissolve the agreement. If part of the work has already been performed, payment is due for that part.
5. If a concluded agreement (also) concerns work, in the event of abandonment/delay in the delivery of required items/parts, the specified execution period shall be ex-tended proportionately. The previous article paragraph shall then not apply. If, as a result, the original deadline is expec-ted to be exceeded by more than ninety days, customer may dissolve the agreement. If part of the work has already been carried out, payment is due for that part.
6. The risk in respect of goods to be delivered by Seller shall pass to Customer at the time of delivery to Customer or a third party engaged by it.
7. Transportation of Customer's vehicle or parts thereof to and from the location where work is being performed by Seller shall be at Customer's expense and risk and taken care of by Customer, unless expressly agreed otherwise.
8. If work is carried out on one or more of Customer's items at a location of Seller, Customer shall be liable for storage costs of €30 per day or part thereof for as long as the items are at Seller's premises, commencing on the fifth working day after notification of readiness.
Article 6 - Right of withdrawal (consumers only)
1. If customer is a consumer, he has the right to revoke/cancel a purchase agreement entered into at a distance (e.g. via the Internet, telephone or e-mail) within fourteen days after delivery - the cooling-off period - without giving reasons. Af-ter returning the delivered goods, seller will refund the price paid for them, plus any shipping costs, to customer within fi-ve working days.
2. If Customer exercises the right of withdrawal, the delivered goods must be returned to Seller within fourteen days unused, undamaged and, as far as possible, in their original packaging.
3. There is no right of withdrawal for customized products.
4. For electronic parts with opened packaging or without packaging, no right of withdrawal applies.
5. Return costs are to be borne by customer. The costs of return shipment are listed on the seller's website. The risk relating to the returned goods will not pass back to vendor until after delivery to vendor.
Article 7 - Conformity
1. Non-conformity and (other) complaints must be reported to Seller in writing no later than the seventh day after delivery, failing which Customer's rights in this regard shall expire. For non-conformities and (other) complaints that come to light thereafter, non-conformities and (other) complaints must be reported within seven days after the day of disco-very or the day on which the non-conformity could reasona-bly have been discovered, failing which Customer's rights in this regard shall lapse.
2. Buyers who are consumers must report non-conformity and other complaints within fourteen days of the day of discove-ry or, if earlier, the day on which the non-conformity and/or (other) complaint(s) could reasonably have been disco-vered, on pain of forfeiture of Customer's rights in this re-gard.
3. Images, drawings, specification of capacities and other descriptions presented/provided by vendor are as accurate as possible, but minor deviations therefrom are permissible, unless vendor has expressly confirmed the correctness and/or functional suitability thereof or the exact conformity at the request of customer.
Article 8 - Liability
1. Seller shall only be liable for direct damage resulting from non-conformity, intentional acts or omissions, deliberate recklessness and unlawful acts or omissions otherwise, without prejudice to the other provisions of these general terms and conditions and other agreements otherwise.
2. For indirect damage or consequential damage, including loss of income/turnover/profit, Seller shall under no circum-stances be liable.
3. Customer is obliged to indemnify Seller for and compensate Seller for all claims by third parties in connection with the performance of the Agreement, insofar as the law does not preclude such claims from being borne by Customer.
4. If vendor refers to websites or information of third parties, vendor is not responsible for the content of those websites or information.
Article 9 - Security
1. Goods remain the property of vendor until customer has paid in full. Customer may not resell, pledge or process the-se products until ownership has been transferred.
2. If vendor reasonably sees reason to do so, customer shall at vendor's request immediately provide security for all that customer owes or will owe vendor under a current agreement.
Article 10 - Privacy
Seller processes personal data in accordance with the AVG, as included in its privacy statement.
Article 11 - Disputes
1. Complaints can be reported to vendor at the e-mail address that can be found on the website of vendor. Seller always strives for a quick and appropriate solution.
2. Seller handles complaints within fourteen days of receipt.
3. Relations between the seller and the buyer are governed exclusively by Dutch law.
4. Only the Court of Zeeland-West Brabant, location Middel-burg is competent to take cognizance of disputes between vendor and purchaser.
5. There is also the possibility of alternative dispute resolution (ADR). The seller is not affiliated with a specific dispute committee and is not obliged to participate in a procedure via an alternative dispute resolution (ADR), but is open to this in many cases.
Article 12 - Export restrictions and sanctions
The buyer acknowledges and agrees that the products supplied by the seller are subject to applicable export control laws and regulations. The buyer is expressly prohibited from directly or indirectly exporting, reselling, trading, renting or otherwise supplying the products to countries, entities, organisations or persons subject to sanctions, including but not limited to those enforced by the European Union, the United Nations and other relevant international or national authorities. The buyer is obliged to inform themselves of all applicable sanctions lists and export restrictions. For each delivery to a third party, the buyer guarantees that the party in question is not on any of the aforementioned sanctions lists. The buyer indemnifies the seller against all liability, costs, damages, fines and legal costs arising from a breach of this provision. The seller reserves the right to terminate the sales agreement immediately without liability for compensation if the buyer violates this provision. The seller may also suspend or refuse delivery of products if there is a reasonable suspicion that the buyer intends to deliver the products to a sanctioned party.
version 08-2025