Returns:
If you have inadvertently ordered a part incorrectly or if you are not completely satisfied with the purchase, you may of course return it.
You have a viewing period of 14 days after purchase, if within these 14 days the part is returned you will get the full amount of the part back. If you still want to return the part after this period, this can be done up to 60 days after the invoice date, but we will refund 25% less.
There are a number of conditions attached to the parts to be returned because they must be able to be sold as new again:
- The part must be in the original packaging and this packaging may not be written on or taped. If this is the case, 25% will be withheld.
- Parts that have already been assembled cannot be returned.
- Magazines cannot be returned.
- Electrical parts that have been removed from the packaging cannot be returned because it is difficult for us to check their functionality.
- Specially ordered or prepared parts cannot be returned.
- Parts for which the description specifically states that they cannot be returned.
Returns are at your own expense, but it may also be delivered to the shop in Yerseke (please bring a completed registration form with you).
After the viewing period of 14 days you still have the option to return the product, if the purchase was within the last 60 days and the product is still in our product range. In that case we will deduct 25% of the original sales price from the restitution amount.
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Warranty:
Should it occur that a part has defects, we find that very annoying and we are going to solve this. With a few exceptions you have a factory warranty on every part. The warranty period differs per part and manufacturer, but at least the legally required period.
The parts on which a limited form of warranty rests:
- Parts that are available in a higher quality. If you choose a lower quality, you know that the life span of this part is often considerably shorter than the same A-quality part. This is taken into account when determining the warranty.
- Electrical parts, these are considered on a case-by-case basis.
- Parts intended for tuning, racing and off-road use.
As soon as the part for warranty is registered online, we will already do a first review. Please mention a detailed description of the problem when filling in the warranty request plus possibly a number of pictures to clarify it. We will contact you again as soon as possible and send documents needed to return the part. In consultation with the manufacturer the part will be repaired or replaced.
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