Returns: If your purchase does not meet your expectations or if you have made a wrong choice, you can always send it back. After the purchase you have a view period (You have 14 days after the purchase to evaluate the product), you can return the product without a specific reason. Of course the product may not be installed and/or used. If the item is packed in a box, you can unpack and look at it as you would in a shop. If the item is packed in a transparent package, obviously you may not cut the packaging, as you can look through the packaging.
Warranty: Of course you have the official manufacturer's warranty. If in our opinion this period is too short, we extend the warranty period to an acceptable warranty for this product. If the part is covered by the warranty, it will be repaired free of charge or if that is not possible it will be replaced. If the product is no longer available, you will be offered an alternative. There are no extra costs, even the shipping costs for a product under warranty will be reimbursed.
Attention: A return- or warranty claim must be registered in advance. If you return- or warranty claim without notification and/or the correct documents, this may create a delay or in the worst case it can not not be traced. Returns are easy, log in with your username and password under ‘My Account’, on the tab return and warranty you can create a return- or warranty claim within a few clicks.
Login to create a return or warranty claim. (If you placed your order with a guest account, activate 'My Account' with the same Email address that you used when you placed that order).